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A system for recording and managing customer interactions, requests, cases and service history.
A system for recording, managing and reporting calls, contacts or related service activity.
An interdisciplinary approach to designing and governing systems with many interacting technical, organisational and human components.
A digital system for managing criminal-case information, documents and workflows across justice agencies.
Software used to create, organise, edit and publish digital content, especially for websites.
A case-management system for recording, coordinating and tracking criminal investigations.