Choose the definition Lead agency Pre-Cabinet meeting Group Director Our Core Competencies The agency responsible for driving coordination, consolidating inputs and moving a cross-agency issue or initiative forward.
Lead agency — The agency responsible for driving coordination, consolidating inputs and moving a cross-agency issue or initiative forward.
Cross-government
View in full glossary Next question Choose the abbreviation Meet-the-People Session MPS MSS MPA MPP
MPS — Meet-the-People Session
Cross-government
A regular constituency session at which a Member of Parliament meets residents and may make representations or appeals to public agencies on their cases.
View in full glossary Next question Choose what this abbreviation means WOG ID Whole-of-Government identity account Whole-of-Government identity system Whole-of-Government identity memo Whole-of-Government identity device
WOG ID — Whole-of-Government identity account
Digital and Technology
A government account used by public officers to access supported government technology services, generally based on the officer's official government email identity.
View in full glossary Next question Choose the definition Socialise Informal shorthand for ‘keep in view’: hold an item for later review rather than close it or act on it immediately. No Further Action The systematic creation, classification, storage, retrieval, retention, transfer, preservation and disposal of official records. To discuss an emerging proposal informally with relevant stakeholders so concerns can be understood and surprises reduced before formal staffing.
Socialise — To discuss an emerging proposal informally with relevant stakeholders so concerns can be understood and surprises reduced before formal staffing.
Cross-government
View in full glossary Next question Choose the abbreviation Whole-of-Government Informational Service Excellence WISE WOSE WIS WEST
WISE — Whole-of-Government Informational Service Excellence
Digital and Technology
A GovTech initiative improving public informational services through shared search, analytics, chatbot and AI-assisted communication products.
View in full glossary Next question Choose the term The wider Singapore Public Service, comprising officers working in ministries and statutory boards. Central agency Public Service Ministry family Civil Service
Public Service — The wider Singapore Public Service, comprising officers working in ministries and statutory boards.
Cross-government
View in full glossary Next question Choose what this abbreviation means TWG Technical Working Guide Technical Working Grant Technical Working Gombak Technical Working Group
TWG — Technical Working Group
Cross-government
A working group of technical specialists formed to resolve detailed issues or develop recommendations within a defined scope.
View in full glossary Next question Choose the definition First Responder Protocol First Responder Protocol Homefront Crisis Executive Group A Public Service protocol for an inter-agency issue with no clear owner, under which an agency with relevant domain expertise is identified to resolve the request while ownership and back-end arrangements are sorted out. Public, Private and People
First Responder Protocol — A Public Service protocol for an inter-agency issue with no clear owner, under which an agency with relevant domain expertise is identified to resolve the request while ownership and back-end arrangements are sorted out.
Cross-government
View in full glossary Next question Choose the term Discussion or resolution among officers doing the detailed staff work, usually before escalation to principals or a formal forum. Also called staff-level discussion. Working-level Citizen-centric Workstream Socialise
Working-level — Discussion or resolution among officers doing the detailed staff work, usually before escalation to principals or a formal forum. Also called staff-level discussion.
Cross-government
View in full glossary Next question Choose the abbreviation No Wrong Door NWD NOD NSD NPD
NWD — No Wrong Door
Cross-government
A Public Service policy requiring an agency that receives feedback outside its purview to identify the responsible agency and ensure that it takes up the case before connecting it with the person who raised it.
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Lead agency — The agency responsible for driving coordination, consolidating inputs and moving a cross-agency issue or initiative forward.
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MPS — Meet-the-People Session
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WOG ID — Whole-of-Government identity account
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Socialise — To discuss an emerging proposal informally with relevant stakeholders so concerns can be understood and surprises reduced before formal staffing.
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WISE — Whole-of-Government Informational Service Excellence
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Public Service — The wider Singapore Public Service, comprising officers working in ministries and statutory boards.
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TWG — Technical Working Group
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First Responder Protocol — A Public Service protocol for an inter-agency issue with no clear owner, under which an agency with relevant domain expertise is identified to resolve the request while ownership and back-end arrangements are sorted out.
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Working-level — Discussion or resolution among officers doing the detailed staff work, usually before escalation to principals or a formal forum. Also called staff-level discussion.
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NWD — No Wrong Door
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