The Public Service newbie guide
A curated onboarding view of the main glossary, covering workplace terms and abbreviations you may encounter in the Singapore Public Service.
Learn 0 starter terms, browse 49 essentials, or search all 335 terms. Every item is also searchable in the full glossary.
Understanding the hierarchy
Titles, roles and how the Public Service is organised. Essentials are listed first.
Statutory board
EssentialA body established by legislation to perform public functions. It is part of government but is a separate legal entity, generally with its own governing board and operational flexibility.
Example: The statutory board has its own Act and systems, so its leave form may not look like yours.
Also heard as: SB, stat board
Context: A statutory board is normally overseen through a parent ministry, but its powers and governance arrangements come from its constituting legislation.
Source checked for Statutory board (opens in a new tab) Checked 2026-07-30Stat board
Essential AbbreviationStatutory Board
A public body established by legislation to perform specified functions, with its own legal identity and employment practices.
Also heard as: statutory board, SB
Context: SB is highly ambiguous and should be interpreted using the agency context.
Source checked for Stat board (opens in a new tab) Checked 2026-07-25Permanent Secretary
EssentialThe administrative head of a ministry and a senior career public officer responsible to the Minister.
Example: The PS is the ministry’s administrative head, not the Minister’s permanently available secretary.
Also heard as: PS, Perm Sec
Context: A ministry may have more than one Permanent Secretary or Second Permanent Secretary, each with a stated portfolio.
Source checked for Permanent Secretary (opens in a new tab) Checked 2026-07-30WOG
Essential AbbreviationWhole-of-Government
Work, outcomes or arrangements that span multiple agencies and are pursued from the perspective of the Government as a whole.
Also heard as: whole of government, whole-of-govt
Source checked for WOG (opens in a new tab) Checked 2026-07-25Chief Executive
EssentialThe senior executive who heads a statutory board’s administration and management and works with its board, parent ministry and the wider Public Service.
Example: “Please seek the CE’s approval” means the head of the statutory board, not the most senior person currently online.
Also heard as: CE, Chief Executive Officer, CEO
Context: The exact title varies by statutory board; some use Chief Executive, Chief Executive Officer or Managing Director.
Source checked for Chief Executive (opens in a new tab) Checked 2026-07-30PS
Essential AbbreviationPermanent Secretary
The most senior civil servant heading a ministry, accountable for its administration, policy support and organisational performance. Reports to the Minister.
Also heard as: Perm Sec, PermSec, Permanent Sec, PSes, Perm Secs, Permanent Secretaries
Context: A ministry may have more than one Permanent Secretary or a Second Permanent Secretary, each with a stated portfolio. PS is also highly ambiguous outside this context.
Source checked for PS (opens in a new tab) Checked 2026-07-25Political office-holder
EssentialA political leader holding government office, such as a Minister, Senior Minister of State, Minister of State or Parliamentary Secretary, as distinct from a career public officer.
Example: The political office-holder sets political direction; officers still have to turn it into owners, dates and a paper.
Also heard as: POH, political office holder
Context: The office-holder’s authority depends on the appointment and portfolio.
Source checked for Political office-holder (opens in a new tab) Checked 2026-07-302PS
AbbreviationSecond Permanent Secretary
A Permanent Secretary appointment supporting or sharing leadership of a ministry, usually with a stated portfolio.
Also heard as: Second PS, 2nd PS
Source checked for 2PS (opens in a new tab) Checked 2026-07-25ACE
AbbreviationAssistant Chief Executive
A senior executive supporting the Chief Executive, commonly used in statutory boards and agencies.
Also heard as: Asst CE, Assistant CE, Assistant Chief Exec
Source checked for ACE (opens in a new tab) Checked 2026-07-27AD
AbbreviationAssistant Director
A management appointment commonly responsible for a team or portfolio, often reporting to a Deputy Director or Director.
Also heard as: Asst Dir
Context: AD is highly ambiguous, including Active Directory in technology contexts.
Source checked for AD (opens in a new tab) Checked 2026-07-25CE
AbbreviationChief Executive
The senior executive heading a statutory board or public agency that uses the Chief Executive title.
Also heard as: Chief Exec
Context: Some organisations use CEO instead; CE is also highly ambiguous outside the appointment context.
Source checked for CE (opens in a new tab) Checked 2026-07-25Central agency
An agency that sets or coordinates policies, standards, resources or capabilities across the Public Service.
Also heard as: central agencies
Context: The set of agencies treated as central agencies depends on the function and context.
Source checked for Central agency (opens in a new tab) Checked 2026-07-25Civil Service
The part of the Public Service made up of officers employed in ministries; statutory boards are legally distinct employers.
Also heard as: Singapore Civil Service
Source checked for Civil Service (opens in a new tab) Checked 2026-07-25Clean wage
A remuneration approach in which salary components are explicit and there are no hidden perks or unlisted benefits.
Example: A clean wage is meant to make the package legible, not leave the benefits to office folklore.
Also heard as: clean-wage policy, clean wage policy
Context: Used especially in discussions of political office-holder and public-sector remuneration. It does not mean that every organisation or role receives the same package.
Source checked for Clean wage (opens in a new tab) Checked 2026-08-03CM
AbbreviationCoordinating Minister
A Cabinet appointment coordinating policy and action across ministries for a stated portfolio.
Also heard as: Coordinating Min
Context: The portfolio forms part of the full title, such as Coordinating Minister for National Security or Public Services.
Source checked for CM (opens in a new tab) Checked 2026-07-25DCCOM
AbbreviationDefence Cyber Command
A Digital and Intelligence Service command consolidating defence cybersecurity capabilities and strengthening the resilience of critical digital infrastructure.
Also heard as: D-C-COM
Source checked for DCCOM (opens in a new tab) Checked 2026-08-06DCE
AbbreviationDeputy Chief Executive
A senior executive supporting the Chief Executive and typically leading one or more major portfolios.
Also heard as: Deputy CE, Deputy Chief Exec
Source checked for DCE (opens in a new tab) Checked 2026-07-25DD
AbbreviationDeputy Director
A management appointment commonly leading a branch, team or substantial portfolio under a Director.
Also heard as: Dep Dir
Context: DD has many other meanings and appointment structures vary by agency.
Source checked for DD (opens in a new tab) Checked 2026-07-25Decision rights
The allocation of authority to make specified decisions, approve commitments or resolve trade-offs within an organisation or across agencies.
Also heard as: decision-rights
Context: Being consulted, informed or responsible for staff work does not necessarily confer the right to decide.
Source checked for Decision rights (opens in a new tab) Checked 2026-08-05Dir
AbbreviationDirector
A senior management appointment usually responsible for a division, directorate or major function.
Also heard as: D, Director-level
Context: D is highly ambiguous and grade structures differ across agencies.
Source checked for Dir (opens in a new tab) Checked 2026-07-25Div Dir
AbbreviationDivisional Director
A senior leadership appointment heading a division or major organisational function.
Also heard as: Division Director
Context: Divisional Director, Group Director and Senior Director are broadly comparable leadership titles, but the exact hierarchy varies by agency.
DPM
AbbreviationDeputy Prime Minister
A Cabinet appointment assisting the Prime Minister and carrying assigned portfolios.
Also heard as: Deputy PM
Source checked for DPM (opens in a new tab) Checked 2026-07-25DS
AbbreviationDeputy Secretary
A senior ministry leader below the Permanent Secretary level, usually responsible for a major policy or organisational portfolio.
Also heard as: Dep Sec, Dep Secs, DSes, Deputy Secretaries, DS(P), DS(D), DS(S)
Context: The letters in parentheses identify a portfolio and vary by ministry. DSes is an established plural form in official usage.
Source checked for DS (opens in a new tab) Checked 2026-07-25GCDTO
Abbreviation Usage may varyGovernment Chief Digital Technology Officer
The government-wide professional leadership appointment responsible for digital technology advice, engineering capability and shared digital infrastructure.
Context: The abbreviation and this expansion were officially established in 2018. MDDI's current senior-management page styles the role as Government Chief Digital Transformation Officer, while SGDI still lists a Government Chief Digital Technology Officer's Office. Treat current title usage as transitional until clarified.
Source checked for GCDTO (opens in a new tab) Checked 2026-08-03GD
AbbreviationGroup Director
A senior leadership appointment heading a group of related functions or divisions.
Also heard as: Group Dir
Context: Group Director, Divisional Director and Senior Director are broadly comparable leadership titles, but the exact hierarchy varies by agency.
HCS
AbbreviationHead of Civil Service
The most senior public-service leadership appointment, responsible for leading the Civil Service and stewarding the wider Public Service.
Also heard as: Head, Civil Service, Head Civil Service
Source checked for HCS (opens in a new tab) Checked 2026-07-25Lead agency
The agency responsible for driving coordination, consolidating inputs and moving a cross-agency issue or initiative forward.
Also heard as: lead ministry, lead department
Source checked for Lead agency (opens in a new tab) Checked 2026-07-25Ministerial Statement
A statement made in Parliament by a Minister regarding the Government’s policy or decision.
Also heard as: ministerial statement in Parliament
Context: No prior notice is required; it is distinct from a speech or media statement delivered outside Parliament.
Source checked for Ministerial Statement (opens in a new tab) Checked 2026-08-05Ministry family
A ministry together with the statutory boards or agencies that work in its broad policy and delivery domain.
Also heard as: ministry-family
Source checked for Ministry family (opens in a new tab) Checked 2026-07-25MOS
AbbreviationMinister of State
A political office-holder appointment supporting a Minister in specified ministry portfolios.
Also heard as: Min of State
Source checked for MOS (opens in a new tab) Checked 2026-07-25Notice Paper
A parliamentary document listing questions, motions, Bills and other business for which notice has been given for a future sitting.
Also heard as: Parliament Notice Paper
Context: It is forward-looking and should not be confused with the Order Paper for the day's sitting.
Source checked for Notice Paper (opens in a new tab) Checked 2026-08-05OCC
AbbreviationOur Core Competencies
The baseline competencies expected of all Singapore public officers, introduced to provide a common language for development and performance conversations.
Also heard as: OCCs, Our Core Competency
Context: Six core competencies apply to all public officers. Two additional competencies apply to officers with supervisory or leadership responsibilities. OCC replaced the AIM model.
Source checked for OCC (opens in a new tab) Checked 2026-07-25Organ of State
An institution listed separately from ministries and statutory boards in the Singapore Government Directory, such as Parliament, the Judiciary, the Attorney-General’s Chambers or the Auditor-General’s Office.
Example: AGO is an organ of state, not a statutory board with an unusually serious name.
Also heard as: organs of state
Context: The label does not by itself describe an institution’s legal powers or employment arrangements; those depend on the Constitution and relevant legislation.
Source checked for Organ of State (opens in a new tab) Checked 2026-08-03Parent ministry
The ministry to which a statutory board or related agency reports for broad policy and governance oversight.
Example: The statutory board has its own Act and board, but its parent ministry still cares very much about the paper.
Also heard as: parent-ministry
Context: A statutory board remains a separate legal entity with its own governing board, powers and operating arrangements; it is not simply a department of its parent ministry.
Source checked for Parent ministry (opens in a new tab) Checked 2026-08-03Parl Sec
AbbreviationParliamentary Secretary
A political office-holder who supports a ministry's parliamentary and policy work.
Also heard as: Parliamentary Sec
Source checked for Parl Sec (opens in a new tab) Checked 2026-07-27Pre-Cab
AbbreviationPre-Cabinet meeting
A ministers-only discussion held before the formal Cabinet meeting, allowing issues to be discussed informally before the recorded Cabinet proceedings.
Also heard as: PreCab, Pre Cab, pre-Cabinet
Context: An official MFA interview described Pre-Cab as confined to ministers, without civil servants, records or minutes, followed by the formal Cabinet meeting. It is distinct from a staff pre-brief.
Source checked for Pre-Cab (opens in a new tab) Checked 2026-08-04Principal
The senior person whose position, decision or engagement the staff team is preparing for, such as a Minister, Permanent Secretary or Chief Executive.
Also heard as: the principal, principals
Context: The exact meaning depends on context and can also refer to a school principal or a party in a legal or commercial relationship.
Source checked for Principal (opens in a new tab) Checked 2026-07-25Public Service
The wider Singapore Public Service, comprising officers working in ministries and statutory boards.
Also heard as: Singapore Public Service, SPS
Source checked for Public Service (opens in a new tab) Checked 2026-07-25Public Service Values
The core values expected of Singapore public officers: integrity, service and excellence.
Also heard as: ISE, Integrity Service Excellence
Source checked for Public Service Values (opens in a new tab) Checked 2026-07-25SAFC4DC
AbbreviationSAF C4 and Digitalisation Command
A Digital and Intelligence Service command integrating SAF C4 operations, digital engineering, artificial intelligence and technology adoption.
Also heard as: SAF C4 & Digitalisation Command
Source checked for SAFC4DC (opens in a new tab) Checked 2026-08-06SD
AbbreviationSenior Director
A senior leadership appointment responsible for a major organisational function, portfolio or group.
Also heard as: Snr Dir
Context: Senior Director, Group Director and Divisional Director are broadly comparable leadership titles, but the exact hierarchy varies by agency.
Secretariat
The team or officer that organises a committee or meeting, coordinates papers, drafts minutes and tracks follow-up actions.
Also heard as: meeting secretariat, committee secretariat, sec
Source checked for Secretariat (opens in a new tab) Checked 2026-07-25SM
AbbreviationSenior Minister
A senior Cabinet appointment whose holder undertakes responsibilities assigned by the Prime Minister.
Also heard as: Senior Min
Context: SM may also mean senior management in workplace contexts.
Source checked for SM (opens in a new tab) Checked 2026-07-25SMS
AbbreviationSenior Minister of State
A political office-holder appointment supporting one or more Ministers in specified ministries.
Also heard as: Senior MOS, Senior Min of State
Context: SMS also has common non-government meanings such as Short Message Service.
Source checked for SMS (opens in a new tab) Checked 2026-07-25SO
AbbreviationStaff Officer
An officer performing staff functions for a higher authority, including studying the situation, recommending plans and translating decisions into action.
Also heard as: staff officer
Context: The cited definition comes from SAF staff-work doctrine. Civilian agencies may use the term more loosely or use different appointment titles.
Source checked for SO (opens in a new tab) Checked 2026-07-25SPS
AbbreviationSenior Parliamentary Secretary
A political office-holder appointment supporting a ministry and its parliamentary and policy work.
Also heard as: Senior Parl Sec
Context: SPS is highly ambiguous and also refers to agencies and schemes in other contexts.
Source checked for SPS (opens in a new tab) Checked 2026-07-25Standing Orders
Rules approved by Parliament to regulate its proceedings, remaining in force until amended or repealed by the House.
Also heard as: Parliamentary Standing Orders
Context: A Standing Order may be suspended by resolution temporarily or for a particular purpose.
Source checked for Standing Orders (opens in a new tab) Checked 2026-08-05Votes and Proceedings
The official minutes of the proceedings and decisions of Parliament, including proceedings of a Committee of the whole Parliament.
Also heard as: Votes & Proceedings
Context: This records what Parliament did; Hansard records the speeches and debates substantially verbatim.
Source checked for Votes and Proceedings (opens in a new tab) Checked 2026-08-05White Paper
A Government policy document issued to explain or discuss a matter, often presented for debate in Parliament.
Also heard as: government White Paper
Context: A White Paper generally presents a more developed government position than a Green Paper.
Source checked for White Paper (opens in a new tab) Checked 2026-08-05