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The Public Service newbie guide

A curated onboarding view of the main glossary, covering workplace terms and abbreviations you may encounter in the Singapore Public Service.

Learn 0 starter terms, browse 49 essentials, or search all 335 terms. Every item is also searchable in the full glossary.

Understanding the hierarchy

Titles, roles and how the Public Service is organised. Essentials are listed first.

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  • Statutory board

    Essential

    A body established by legislation to perform public functions. It is part of government but is a separate legal entity, generally with its own governing board and operational flexibility.

    Example: The statutory board has its own Act and systems, so its leave form may not look like yours.

    Also heard as: SB, stat board

    Context: A statutory board is normally overseen through a parent ministry, but its powers and governance arrangements come from its constituting legislation.

  • Stat board

    Essential Abbreviation

    Statutory Board

    A public body established by legislation to perform specified functions, with its own legal identity and employment practices.

    Also heard as: statutory board, SB

    Context: SB is highly ambiguous and should be interpreted using the agency context.

  • Permanent Secretary

    Essential

    The administrative head of a ministry and a senior career public officer responsible to the Minister.

    Example: The PS is the ministry’s administrative head, not the Minister’s permanently available secretary.

    Also heard as: PS, Perm Sec

    Context: A ministry may have more than one Permanent Secretary or Second Permanent Secretary, each with a stated portfolio.

  • WOG

    Essential Abbreviation

    Whole-of-Government

    Work, outcomes or arrangements that span multiple agencies and are pursued from the perspective of the Government as a whole.

    Also heard as: whole of government, whole-of-govt

  • Chief Executive

    Essential

    The senior executive who heads a statutory board’s administration and management and works with its board, parent ministry and the wider Public Service.

    Example: “Please seek the CE’s approval” means the head of the statutory board, not the most senior person currently online.

    Also heard as: CE, Chief Executive Officer, CEO

    Context: The exact title varies by statutory board; some use Chief Executive, Chief Executive Officer or Managing Director.

  • PS

    Essential Abbreviation

    Permanent Secretary

    The most senior civil servant heading a ministry, accountable for its administration, policy support and organisational performance. Reports to the Minister.

    Also heard as: Perm Sec, PermSec, Permanent Sec, PSes, Perm Secs, Permanent Secretaries

    Context: A ministry may have more than one Permanent Secretary or a Second Permanent Secretary, each with a stated portfolio. PS is also highly ambiguous outside this context.

  • Political office-holder

    Essential

    A political leader holding government office, such as a Minister, Senior Minister of State, Minister of State or Parliamentary Secretary, as distinct from a career public officer.

    Example: The political office-holder sets political direction; officers still have to turn it into owners, dates and a paper.

    Also heard as: POH, political office holder

    Context: The office-holder’s authority depends on the appointment and portfolio.

  • 2PS

    Abbreviation

    Second Permanent Secretary

    A Permanent Secretary appointment supporting or sharing leadership of a ministry, usually with a stated portfolio.

    Also heard as: Second PS, 2nd PS

  • ACE

    Abbreviation

    Assistant Chief Executive

    A senior executive supporting the Chief Executive, commonly used in statutory boards and agencies.

    Also heard as: Asst CE, Assistant CE, Assistant Chief Exec

  • AD

    Abbreviation

    Assistant Director

    A management appointment commonly responsible for a team or portfolio, often reporting to a Deputy Director or Director.

    Also heard as: Asst Dir

    Context: AD is highly ambiguous, including Active Directory in technology contexts.

  • CE

    Abbreviation

    Chief Executive

    The senior executive heading a statutory board or public agency that uses the Chief Executive title.

    Also heard as: Chief Exec

    Context: Some organisations use CEO instead; CE is also highly ambiguous outside the appointment context.

  • Central agency

    An agency that sets or coordinates policies, standards, resources or capabilities across the Public Service.

    Also heard as: central agencies

    Context: The set of agencies treated as central agencies depends on the function and context.

  • Civil Service

    The part of the Public Service made up of officers employed in ministries; statutory boards are legally distinct employers.

    Also heard as: Singapore Civil Service

  • Clean wage

    A remuneration approach in which salary components are explicit and there are no hidden perks or unlisted benefits.

    Example: A clean wage is meant to make the package legible, not leave the benefits to office folklore.

    Also heard as: clean-wage policy, clean wage policy

    Context: Used especially in discussions of political office-holder and public-sector remuneration. It does not mean that every organisation or role receives the same package.

  • CM

    Abbreviation

    Coordinating Minister

    A Cabinet appointment coordinating policy and action across ministries for a stated portfolio.

    Also heard as: Coordinating Min

    Context: The portfolio forms part of the full title, such as Coordinating Minister for National Security or Public Services.

  • DCCOM

    Abbreviation

    Defence Cyber Command

    A Digital and Intelligence Service command consolidating defence cybersecurity capabilities and strengthening the resilience of critical digital infrastructure.

    Also heard as: D-C-COM

  • DCE

    Abbreviation

    Deputy Chief Executive

    A senior executive supporting the Chief Executive and typically leading one or more major portfolios.

    Also heard as: Deputy CE, Deputy Chief Exec

  • DD

    Abbreviation

    Deputy Director

    A management appointment commonly leading a branch, team or substantial portfolio under a Director.

    Also heard as: Dep Dir

    Context: DD has many other meanings and appointment structures vary by agency.

  • Decision rights

    The allocation of authority to make specified decisions, approve commitments or resolve trade-offs within an organisation or across agencies.

    Also heard as: decision-rights

    Context: Being consulted, informed or responsible for staff work does not necessarily confer the right to decide.

  • Dir

    Abbreviation

    Director

    A senior management appointment usually responsible for a division, directorate or major function.

    Also heard as: D, Director-level

    Context: D is highly ambiguous and grade structures differ across agencies.

  • Div Dir

    Abbreviation

    Divisional Director

    A senior leadership appointment heading a division or major organisational function.

    Also heard as: Division Director

    Context: Divisional Director, Group Director and Senior Director are broadly comparable leadership titles, but the exact hierarchy varies by agency.

  • DPM

    Abbreviation

    Deputy Prime Minister

    A Cabinet appointment assisting the Prime Minister and carrying assigned portfolios.

    Also heard as: Deputy PM

  • DS

    Abbreviation

    Deputy Secretary

    A senior ministry leader below the Permanent Secretary level, usually responsible for a major policy or organisational portfolio.

    Also heard as: Dep Sec, Dep Secs, DSes, Deputy Secretaries, DS(P), DS(D), DS(S)

    Context: The letters in parentheses identify a portfolio and vary by ministry. DSes is an established plural form in official usage.

  • GCDTO

    Abbreviation Usage may vary

    Government Chief Digital Technology Officer

    The government-wide professional leadership appointment responsible for digital technology advice, engineering capability and shared digital infrastructure.

    Context: The abbreviation and this expansion were officially established in 2018. MDDI's current senior-management page styles the role as Government Chief Digital Transformation Officer, while SGDI still lists a Government Chief Digital Technology Officer's Office. Treat current title usage as transitional until clarified.

  • GD

    Abbreviation

    Group Director

    A senior leadership appointment heading a group of related functions or divisions.

    Also heard as: Group Dir

    Context: Group Director, Divisional Director and Senior Director are broadly comparable leadership titles, but the exact hierarchy varies by agency.

  • HCS

    Abbreviation

    Head of Civil Service

    The most senior public-service leadership appointment, responsible for leading the Civil Service and stewarding the wider Public Service.

    Also heard as: Head, Civil Service, Head Civil Service

  • Lead agency

    The agency responsible for driving coordination, consolidating inputs and moving a cross-agency issue or initiative forward.

    Also heard as: lead ministry, lead department

  • Ministerial Statement

    A statement made in Parliament by a Minister regarding the Government’s policy or decision.

    Also heard as: ministerial statement in Parliament

    Context: No prior notice is required; it is distinct from a speech or media statement delivered outside Parliament.

  • Ministry family

    A ministry together with the statutory boards or agencies that work in its broad policy and delivery domain.

    Also heard as: ministry-family

  • MOS

    Abbreviation

    Minister of State

    A political office-holder appointment supporting a Minister in specified ministry portfolios.

    Also heard as: Min of State

  • Notice Paper

    A parliamentary document listing questions, motions, Bills and other business for which notice has been given for a future sitting.

    Also heard as: Parliament Notice Paper

    Context: It is forward-looking and should not be confused with the Order Paper for the day's sitting.

  • OCC

    Abbreviation

    Our Core Competencies

    The baseline competencies expected of all Singapore public officers, introduced to provide a common language for development and performance conversations.

    Also heard as: OCCs, Our Core Competency

    Context: Six core competencies apply to all public officers. Two additional competencies apply to officers with supervisory or leadership responsibilities. OCC replaced the AIM model.

  • Organ of State

    An institution listed separately from ministries and statutory boards in the Singapore Government Directory, such as Parliament, the Judiciary, the Attorney-General’s Chambers or the Auditor-General’s Office.

    Example: AGO is an organ of state, not a statutory board with an unusually serious name.

    Also heard as: organs of state

    Context: The label does not by itself describe an institution’s legal powers or employment arrangements; those depend on the Constitution and relevant legislation.

  • Parent ministry

    The ministry to which a statutory board or related agency reports for broad policy and governance oversight.

    Example: The statutory board has its own Act and board, but its parent ministry still cares very much about the paper.

    Also heard as: parent-ministry

    Context: A statutory board remains a separate legal entity with its own governing board, powers and operating arrangements; it is not simply a department of its parent ministry.

  • Parl Sec

    Abbreviation

    Parliamentary Secretary

    A political office-holder who supports a ministry's parliamentary and policy work.

    Also heard as: Parliamentary Sec

  • Pre-Cab

    Abbreviation

    Pre-Cabinet meeting

    A ministers-only discussion held before the formal Cabinet meeting, allowing issues to be discussed informally before the recorded Cabinet proceedings.

    Also heard as: PreCab, Pre Cab, pre-Cabinet

    Context: An official MFA interview described Pre-Cab as confined to ministers, without civil servants, records or minutes, followed by the formal Cabinet meeting. It is distinct from a staff pre-brief.

  • Principal

    The senior person whose position, decision or engagement the staff team is preparing for, such as a Minister, Permanent Secretary or Chief Executive.

    Also heard as: the principal, principals

    Context: The exact meaning depends on context and can also refer to a school principal or a party in a legal or commercial relationship.

  • Public Service

    The wider Singapore Public Service, comprising officers working in ministries and statutory boards.

    Also heard as: Singapore Public Service, SPS

  • Public Service Values

    The core values expected of Singapore public officers: integrity, service and excellence.

    Also heard as: ISE, Integrity Service Excellence

  • SAFC4DC

    Abbreviation

    SAF C4 and Digitalisation Command

    A Digital and Intelligence Service command integrating SAF C4 operations, digital engineering, artificial intelligence and technology adoption.

    Also heard as: SAF C4 & Digitalisation Command

  • SD

    Abbreviation

    Senior Director

    A senior leadership appointment responsible for a major organisational function, portfolio or group.

    Also heard as: Snr Dir

    Context: Senior Director, Group Director and Divisional Director are broadly comparable leadership titles, but the exact hierarchy varies by agency.

  • Secretariat

    The team or officer that organises a committee or meeting, coordinates papers, drafts minutes and tracks follow-up actions.

    Also heard as: meeting secretariat, committee secretariat, sec

  • SM

    Abbreviation

    Senior Minister

    A senior Cabinet appointment whose holder undertakes responsibilities assigned by the Prime Minister.

    Also heard as: Senior Min

    Context: SM may also mean senior management in workplace contexts.

  • SMS

    Abbreviation

    Senior Minister of State

    A political office-holder appointment supporting one or more Ministers in specified ministries.

    Also heard as: Senior MOS, Senior Min of State

    Context: SMS also has common non-government meanings such as Short Message Service.

  • SO

    Abbreviation

    Staff Officer

    An officer performing staff functions for a higher authority, including studying the situation, recommending plans and translating decisions into action.

    Also heard as: staff officer

    Context: The cited definition comes from SAF staff-work doctrine. Civilian agencies may use the term more loosely or use different appointment titles.

  • SPS

    Abbreviation

    Senior Parliamentary Secretary

    A political office-holder appointment supporting a ministry and its parliamentary and policy work.

    Also heard as: Senior Parl Sec

    Context: SPS is highly ambiguous and also refers to agencies and schemes in other contexts.

  • Standing Orders

    Rules approved by Parliament to regulate its proceedings, remaining in force until amended or repealed by the House.

    Also heard as: Parliamentary Standing Orders

    Context: A Standing Order may be suspended by resolution temporarily or for a particular purpose.

  • Votes and Proceedings

    The official minutes of the proceedings and decisions of Parliament, including proceedings of a Committee of the whole Parliament.

    Also heard as: Votes & Proceedings

    Context: This records what Parliament did; Hansard records the speeches and debates substantially verbatim.

  • White Paper

    A Government policy document issued to explain or discuss a matter, often presented for debate in Parliament.

    Also heard as: government White Paper

    Context: A White Paper generally presents a more developed government position than a Green Paper.

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