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The Public Service newbie guide

A curated onboarding view of the main glossary, covering workplace terms and abbreviations you may encounter in the Singapore Public Service.

Learn 1 starter term, browse 67 essentials, or search all 335 terms. Every item is also searchable in the full glossary.

Procurement & projects

Budgets, expenditure and government purchasing. Essentials are listed first.

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  • FY

    Essential Abbreviation

    Financial Year

    The Government financial year running from 1 April to 31 March of the following calendar year.

    Also heard as: fiscal year, FY2026, FY26

  • AOR

    Essential Abbreviation

    Approval of Requirement

    Formal approval that establishes and authorises a procurement requirement.

  • IAA

    Essential Abbreviation

    Internal Approving Authority

    The internal authority or governance arrangement responsible for approving specified expenditure or procurement matters within an agency.

    Also heard as: internal approval authority

    Context: The exact authority, committee or team depends on the agency’s delegation framework.

  • PR

    Essential Abbreviation

    Purchase Request

    An internal request to start a purchase, route it for approval and, where applicable, convert it into a purchase order.

    Context: The exact workflow and terminology vary by agency and procurement system.

  • PO

    Essential Abbreviation

    Purchase Order

    The formal order issued to a supplier after the required procurement and expenditure approvals have been obtained.

    Also heard as: purchase order

  • GeBIZ

    Essential Abbreviation

    Government Electronic Business

    Singapore’s government electronic procurement portal for publishing opportunities and conducting procurement transactions.

    Also heard as: Government e-Business, GeBIZ portal

  • SVP

    Essential Abbreviation

    Small Value Purchase

    The government procurement approach for purchases within the prevailing small-value threshold, subject to price-reasonableness requirements.

    Also heard as: Small Value Purchases

  • ITQ

    Essential Abbreviation

    Invitation to Quote

    A sourcing document inviting suppliers to submit quotations for a government procurement.

    Also heard as: invite to quote, quotation exercise

  • Announcement-driven development

    An informal criticism of committing a digital team to announced deliverables before policy owners consult designers and engineers.

    Also heard as: announcement driven development

    Context: The expression is critical rather than a recognised delivery methodology.

  • AOE

    Abbreviation

    Approval of Expenditure

    Formal approval to incur expenditure, obtained from the authorised approving authority before a commitment or purchase is made.

    Also heard as: approval for expenditure

  • Block Budget

    A budgeting arrangement that gives ministries multi-year funding certainty and flexibility to reprioritise programmes within an overall spending limit.

    Also heard as: block budgeting, budget block

  • Budget Book

    The annual document containing the Government's estimates of revenue and expenditure for public services in the next financial year.

  • Budget call

    The cycle in which agencies receive planning parameters and prepare expenditure, manpower or funding proposals for the coming budget.

    Also heard as: budget exercise, annual budget call

    Context: The detailed process and labels differ across agencies and financial years.

  • CBA

    Abbreviation

    Cost-Benefit Analysis

    A decision-support method comparing the costs and benefits of an option, including wider effects on society where relevant.

    Also heard as: Cost Benefit Analysis

  • COS

    Abbreviation

    Committee of Supply

    The annual parliamentary process for scrutinising ministries' proposed spending.

  • CPAS

    Abbreviation

    Consultants Performance Appraisal System

    A common performance-evaluation framework that assigns consultants an aggregated score for use in public-sector project tender evaluation.

  • DE

    Abbreviation

    Development Expenditure

    Government expenditure on projects or assets that create longer-term capacity or benefits, as classified in the Estimates.

    Also heard as: development spending

  • De-risk

    To take steps that reduce the likelihood, impact or uncertainty of problems before committing, launching or scaling.

    Example: Let’s de-risk the launch with 20 users before emailing all 150,000 of them.

    Also heard as: derisk, de-risking, derisking

    Context: De-risking reduces risk; it does not eliminate it. State which risk is being reduced and by what action.

  • ECI

    Abbreviation

    Early Contractor Involvement

    A collaborative procurement approach in which contractors are engaged during the design stage to contribute construction expertise before designs are finalised.

    Context: ECI is highly ambiguous. In this entry it refers to the built-environment procurement approach.

  • EOI

    Abbreviation

    Expression of Interest

    An invitation for interested firms to indicate interest and provide information, often for market sounding, pre-qualification or an early procurement stage.

    Also heard as: Expressions of Interest

    Context: The procedural effect of an EOI depends on the exercise; shortlisted firms may later be invited to a quotation or tender.

  • EOM

    Abbreviation

    Expenditure on Manpower

    The government budget category covering spending on public officers and other manpower costs.

    Also heard as: Expenditure of Manpower

    Context: Research-grant documents often expand EOM as “Expenditure of Manpower”; central Government Estimates use “Expenditure on Manpower”.

  • FCM

    Abbreviation

    Finance Circular Minute

    A formal finance circular used to communicate public-sector financial policy, controls or guidance to agencies.

    Also heard as: Finance Circular Minutes, finance circular

  • Fit for purpose

    Suitable and good enough for its intended use and operating conditions; not necessarily the most advanced or perfect option.

    Example: The spreadsheet is fit for purpose until six agencies edit row 37 at the same time.

    Also heard as: fit-for-purpose, not fit for purpose

    Context: The intended purpose, users, operating conditions and minimum acceptable standard should be explicit.

  • Follow-the-dollar audit

    An AGO audit of a non-government entity receiving public funds, conducted under a Minister's direction.

    Also heard as: follow the dollar audit

  • GPA

    Abbreviation

    Agreement on Government Procurement

    The World Trade Organization agreement that opens covered government procurement markets among participating economies under common rules.

    Also heard as: Government Procurement Agreement, WTO-GPA, WTO GPA, World Trade Organization Agreement on Government Procurement, World Trade Organisation Agreement on Government Procurement

    Context: Singapore Government procurement material commonly refers to the agreement as the WTO-GPA. The previous dataset expansion inverted the formal title.

  • GSC

    Abbreviation

    GeBIZ Service Centre

    The GeBIZ support centre for enquiries and assistance relating to the Government electronic procurement portal.

  • GTP

    Abbreviation

    GeBIZ Trading Partner

    A supplier or organisation registered to transact through GeBIZ.

    Also heard as: GeBIZ Trading Partners

  • Head of Expenditure

    A Budget Book classification presenting an organ of state, ministry or other specified expenditure for parliamentary approval.

  • Innovative Procurement Partnership

    A government sourcing method combining a pilot contract with an option to scale up the solution if testing succeeds.

  • ITT

    Abbreviation

    Invitation to Tender

    A sourcing document inviting suppliers to submit tenders for a government procurement.

    Also heard as: invite to tender, tender exercise

  • IWF

    Abbreviation

    Integrated Workforce

    An SAF arrangement that integrates contractor personnel with military teams to deliver functions through shared ownership and operating frameworks.

    Context: Implementations vary by function; an official RSAF example covers A330 MRTT maintenance with ST Engineering Aerospace.

  • Limited quotation

    A quotation process in which one or a few selected suppliers are invited to bid against stated requirements.

    Also heard as: limited ITQ

    Context: Use is subject to the applicable procurement rules, justification and approval requirements.

  • Limited tender

    A tender process in which one or a few selected suppliers are invited to bid against the specified requirements.

    Also heard as: limited ITT

    Context: Selection of this approach remains subject to the applicable rules, justification and approvals.

  • Management letter

    An AGO letter to an audited organisation detailing control weaknesses, operational inefficiencies and non-compliance identified during an audit.

    Also heard as: audit management letter

  • OE

    Abbreviation

    Operating Expenditure

    Expenditure incurred to maintain government operations and regular activities, including manpower, other operating expenditure and specified grants or transfers.

    Also heard as: operating expenses

  • OOE

    Abbreviation

    Other Operating Expenditure

    The operating-expenditure category covering running costs other than expenditure on manpower and specified grants or transfers.

    Also heard as: Other Operating Expenses, Other Operating Expenditures

  • Open quotation

    A quotation process published openly on GeBIZ so interested suppliers can bid against stated requirements.

    Also heard as: open ITQ

    Context: MOF listed quotation procurements as not exceeding S$90,000 on 5 August 2026; thresholds may change.

  • Open tender

    A tender published openly on GeBIZ so any interested supplier may bid against the specified requirements.

    Also heard as: open ITT

    Context: MOF listed tender procurements as above S$90,000 on 5 August 2026; thresholds may change.

  • P3

    Abbreviation

    Procurement Professional Programme

    A two-year development initiative for procurement professionals in the Singapore public sector.

    Also heard as:

    Context: MOF styles the programme as P³. P3 is the plain-text form used here for easier typing, search and copying.

  • PCFA

    Abbreviation

    Period Contract and Framework Agreement

    A procurement arrangement that appoints a panel of pre-evaluated suppliers from which agencies can procure covered services more efficiently.

    Also heard as: WoG PCFA, PCFAs, Period Contracts and Framework Agreements

    Context: A PCFA may be Whole-of-Government or limited to a particular procuring organisation or service category.

  • Pilot

    An early-stage, limited-availability product release used to refine features through real-world agency feedback.

    Also heard as: pilot status, product pilot

    Context: A pilot is not the same as a fully supported General Availability service.

  • PQM

    Abbreviation

    Price Quality Method

    A tender-evaluation method that combines price and quality factors instead of assessing bids on price alone.

    Also heard as: Price-Quality Method, PQM Framework

    Context: The criteria and weightages depend on the procurement. BCA maintains a specific PQM framework for public-sector construction tenders.

  • PSPC

    Abbreviation

    Public Sector Panels of Consultants

    The listing of consultancy firms eligible to tender for consultancy services for public-sector construction projects in Singapore.

  • PSSCOC

    Abbreviation

    Public Sector Standard Conditions of Contract

    The standardised contract forms used for public-sector construction projects in Singapore.

    Context: Different PSSCOC forms and option modules apply to different project and contracting arrangements.

  • QAF

    Abbreviation

    Quality Assurance Framework

    AGO's systems, structures, policies and procedures for providing reasonable assurance that its audits meet recognised professional standards.

  • QEC

    Abbreviation

    Quotation Evaluation Committee

    A committee that evaluates quotation submissions against the stated criteria and records its assessment for the approving authority.

    Context: The committee evaluates and recommends; the applicable approving authority makes the award decision.

  • QFM

    Abbreviation

    Quality Fee Method

    A structured framework for evaluating the quality and fee proposals of consultancy firms in public-sector construction-related tenders.

    Also heard as: QFM Framework

  • QFM(AC)

    Abbreviation

    Quality Fee Method for Accredited Checking Services

    A BCA evaluation framework for procuring accredited checking services using quality, submission-quality and fee components.

    Also heard as: QFM (AC)

    Context: BCA styles the framework as QFM for Accredited Checking (AC) services.

  • RF

    Abbreviation

    Reinvestment Fund

    A central funding mechanism that supports new initiatives aligned with whole-of-government strategic outcomes, collaboration and innovation.

    Also heard as: Reinvestment Fund proposal

    Context: RF is highly ambiguous; the funding context should be clear.

  • SCA

    Abbreviation

    Standard Consultancy Agreement

    The standardised agreement for public-sector construction-related consultancy services in Singapore.

    Also heard as: Public Sector SCA

    Context: SCA is highly ambiguous. In this entry it refers to BCA’s public-sector consultancy contract form.

  • Selective tender

    A two-stage tender in which suppliers are first shortlisted through pre-qualification and only qualified suppliers are invited to bid.

    Also heard as: pre-qualified tender

    Context: The pre-qualification criteria and subsequent tender criteria should be stated and applied consistently.

  • SIDP

    Abbreviation

    Singapore Infrastructure Dispute-Management Protocol

    A protocol for proactively managing differences and disputes in large infrastructure projects through a project dispute board and tailored resolution processes.

    Also heard as: Singapore Infrastructure Dispute Management Protocol

  • SOD

    Abbreviation

    Segregation of Duties

    An internal-control principle that separates incompatible roles or transaction steps among different people.

    Also heard as: separation of duties

    Context: Used mainly in audit, finance, procurement, enterprise systems and access-control contexts. It is not necessarily common service-wide shorthand.

  • SOW

    Abbreviation

    Scope of Work

    A description of the work, boundaries, deliverables and exclusions covered by a project or engagement.

    Also heard as: Scope of Works

  • Steering Committee

    A senior group that provides strategic direction, oversees progress and resolves escalated issues for an initiative without doing all the detailed delivery work.

    Example: The steering committee steers; it should not personally row every workstream.

    Also heard as: SteerCo, steer co, steering comm

    Context: Its decision rights depend on its Terms of Reference.

  • Subhead

    A lower-level classification within the Government Estimates used to organise expenditure under a vote.

    Also heard as: budget sub-head, sub-head

  • Subvention

    A grant or transfer supporting the operations of a statutory board, aided institution or other organisation.

    Also heard as: subventions, operating grant

  • Sunset

    A product lifecycle status in which new onboarding has stopped and support is focused on transition or migration to alternatives.

    Also heard as: sunset status, sunsetting, product sunset

    Context: A sunset service may continue operating during migration; it does not necessarily switch off immediately.

  • Supplementary Estimates

    Estimates presented to Parliament when existing approved provision is insufficient for additional expenditure needs.

    Also heard as: supp estimates, supplementary budget

  • TEC

    Abbreviation

    Tender Evaluation Committee

    A committee that evaluates tender submissions against the stated criteria and records its assessment for the Tender Approving Authority.

    Also heard as: tender evaluation panel

    Context: The committee evaluates and recommends; it is not itself necessarily the authority that approves the tender award.

  • Tender Lite

    A tender approach with streamlined conditions for eligible procurements within the prevailing value and category rules.

    Also heard as: TenderLite

  • TER

    Abbreviation

    Tender Evaluation Report

    The report documenting the evaluation of tender submissions and the recommendation put forward for approval.

    Context: The required format, signatories and approval route depend on the procurement and agency.

  • ToC

    Abbreviation

    Theory of Change

    An explicit account of how activities and outputs are expected to lead to intended outcomes and impact.

  • VFM

    Abbreviation

    Value for Money

    The principle of achieving the best feasible public outcome from the resources used, considering cost, quality, risk and fitness for purpose.

    Also heard as: value-for-money

  • Vote

    A major unit in the Government Estimates through which Parliament authorises expenditure for a ministry or organ of state.

    Also heard as: budget vote

  • Vote of Credit

    Parliamentary authority for broadly stated expenditure needed before a Supply Bill because of unusual urgency, magnitude or an indefinite service.

    Context: It differs from a Vote on Account and requires the President's concurrence.

  • Vote on Account

    Parliamentary authority for interim government expenditure before the annual Budget is approved, covering ministries' immediate needs.

    Context: The sums must later be included under the appropriate heads in the Supply Bill, and the President must concur.

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