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Benefits, allowances or entitlements provided to personnel as part of their service conditions.
An approach that incorporates security requirements and threat considerations from the earliest stages of design and development.
An operating model that organises capabilities and workflows around end-to-end services rather than only organisational units or systems.
Town council managing common property and municipal services for the Sembawang constituency.
A centre providing day care, rehabilitation and other support services for seniors in the community.
A senior frontline Community Care role with broader care and support responsibilities.
A Singapore-headquartered company operating energy and urban-solutions businesses, including renewables and utilities.
ICA's service-transformation vision of 'No Fuss; No Visit; No Waiting', implemented through digital services, integrated processing and automation.
A service that assesses or supports compliance with security policies and requirements.
The national standard time used in Seychelles, at UTC+4.
A senior leadership appointment responsible for a major organisational function, portfolio or group.
An assessment used to determine whether a person meets severe-disability criteria for selected care schemes.
The statutory board responsible for developing and managing Sentosa.
A division responsible for delivering and improving services to users or customers.
Learning in which individuals take primary responsibility for identifying needs, choosing resources and managing their progress.
A plan setting out the training needed for staff to deliver a service effectively and consistently.
Singapore legislation regulating capital markets, securities and futures activities, market operators and intermediaries.
The Singapore Police Force command specialising in sexual offences, family violence and related victim-sensitive investigations.
A national initiative helping seniors gain confidence and skills in using digital devices and online services.
A family of cryptographic hash functions used to produce fixed-length digital fingerprints of data.
Community-based organisations that provide educational, social and family support to their respective communities in Singapore.
A shared hosting environment intended to support systems and services across the organisation or Public Service.
A secure delivery pipeline combining development, integration, testing and deployment activities.
A government DevSecOps platform combining automated build, testing, security-checking and deployment pipelines.
The practice of defining and deploying infrastructure through code with security controls built into the process.
Singapore's external intelligence agency under the Ministry of Defence, responsible for overseas security intelligence and assessment.
Technology that collects and analyses security logs and events to detect, investigate and respond to threats.
A secure network environment using virtual private network technology to connect authorised systems or users.
The combined use of sensors and internet-connected devices to collect, transmit and act on real-world data.
Orientation programme for first-time migrant domestic workers before they begin employment in Singapore.
A police department responsible for licensing, regulating and enforcing standards in the private-security industry.
The person responsible for coordinating investigation, containment, recovery and communications during a security incident.
An officer responsible for coordinating the handling, escalation and follow-up of security incidents.
A unit that identifies service problems and coordinates improvements to processes, channels and customer experience.
A SingHealth community hospital co-located with Sengkang General Hospital, providing rehabilitation and continuing care.
A public acute general hospital serving north-eastern Singapore as part of the SingHealth cluster.
Public acute general hospital serving north-eastern Singapore as part of the SingHealth cluster.
Town council managing common property and municipal services for the Sengkang constituency.
An agreement defining expected service standards, responsibilities, performance measures and remedies between a provider and customer.
A northern Singapore expressway linking the Bukit Timah, Central and Tampines expressways.
A forum where senior leaders discuss organisational priorities, issues and strategic direction.
A meeting of senior leaders used to review priorities, performance and major decisions.
The organisation's senior management group or leadership tier.
Maritime routes that are important for moving trade, energy, military forces and supplies.
A senior SAF commissioned-officer rank positioned between Lieutenant Colonel and Colonel.
A fund helping eligible seniors pay for assistive devices, home healthcare items and transport.
A service initiative encouraging staff to exceed basic expectations and deliver an extra level of care or effort.
A meeting of senior managers for organisational coordination, review and decision-making.
A development programme for experienced managers preparing for broader or more senior responsibilities.
A dedicated session where senior leaders review strategy, performance, priorities and organisational issues away from routine meetings.