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The Public Service approach of translating changing business needs into job competencies and using them to guide officer development.
An agency that sets or coordinates policies, standards, resources or capabilities across the Public Service.
The senior executive who heads a statutory board’s administration and management and works with its board, parent ministry and the wider Public Service.
The part of the Public Service made up of officers employed in ministries; statutory boards are legally distinct employers.
A Digital Workplace service that lets public officers access or synchronise their work calendar remotely.
An officer who handles enquiries, transactions and service support for customers or members of the public.