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Shared organisational functions such as finance, human resources, procurement, administration and corporate planning.
A law governing the protection of critical information infrastructure and Singapore's cybersecurity regulatory framework.
An identification or benefits card associated with Civil Service employment.
Singapore's national cybersecurity agency, overseeing strategy, critical-infrastructure protection, incident response and cybersecurity development.
A measure of how satisfied customers or users are with a product, service or interaction.
Singapore's public-sector learning institution, providing training, development, research and organisational support for public officers.
A national committee convened to review Singapore's economic competitiveness and recommend improvements.
An interdisciplinary approach to designing and governing systems with many interacting technical, organisational and human components.
A Civil Service initiative for building futures-thinking, foresight and anticipatory-governance capabilities.
A bilateral free-trade agreement liberalising trade and investment between China and Singapore.
A GovTech group responsible for cybersecurity operations, engineering, advisory services and protection of government systems.
A national long-term care insurance scheme providing cash payouts for severe disability.
A council established to coordinate policy on workforce skills, innovation and productivity.
A specialised team that detects, investigates, contains and coordinates responses to cybersecurity incidents.
An index measuring customers' satisfaction with services provided by Singapore Customs.
A national-security technology agency that develops advanced infocomm, data and intelligence capabilities for Singapore.
The senior specialist appointment in an Army company, responsible for discipline, standards, welfare and training support.
A unique number used to identify an employer or entity when submitting CPF contributions and related information.
A committee established to review and recommend ways to strengthen Singapore's National Service system.
An officer assigned during COVID-19 to monitor compliance, cases or public-health surveillance activities.
An officer who handles enquiries, transactions and service support for customers or members of the public.
A former employment-support programme that provided wage support to employers hiring eligible mature or long-term unemployed Singaporean professionals.
A MySkillsFuture profile consolidating verified employment, education and skills records for career planning and job applications.
A company that delivers cloud-computing services such as servers, storage, databases and networking over the internet.
An organisation designated to deliver shared services to multiple agencies, units or customers.
Regulated provider of specified corporate services, including filing, company-formation and nominee-related services.
A survey measuring users' or customers' satisfaction with a service, product or interaction.
An Army command coordinating logistics, maintenance, medical and other combat-service-support capabilities.
A task force organised to deliver logistics, maintenance, medical and other support for an operation.
A team providing technical maintenance and engineering support to combat-service-support operations.
A broad occupational group covering administrative support, sales and customer-facing service roles.
The North American standard time used across parts of Canada, the United States and Mexico, at UTC-6.
The single standard time used throughout China, at UTC+8.
A managed container platform for building, deploying and operating applications consistently across environments.
A unit responsible for monitoring COVID-19 cases, indicators or testing information to support response decisions.
Singapore's early whole-of-government programme to computerise public administration and develop shared government systems.
A community outreach team focused on caregivers of people with mental-health conditions or dementia.
A second-level review in which another manager checks, comments on or confirms an assessment made by the reporting officer.